Category Archives: Commentary
Focus on building relationships that create sustainable value in Canada key to CF-18 Hornet replacement contract (Part 1) by Andy Akrouche
“I am not pro or against the technology, I just want to build value in Canada. So let’s take the focus off of politics and technological leanings and place it where it best serves everyone’s interests. What I am talking about is leveraging the proper industry analysis, strategic vendor capability assessment tools and to build …
Relationship Contracting Expert: Questionnaire on CF-18 Hornet replacement dubious at best by Jon Hansen
In relation to the so called KPMG framework, there is nothing that one couldn’t find readily available in a managerial or financial accounting academic text book. As a tax payer, I hope I didn’t pay much for it and frankly I am not surprised by TBS falling for it because it supports current TBS framework …
Government’s proposed changes to procurement show that they are in the right room but haven’t turned the lights on . . . yet! by Jon Hansen
“What makes what you do so exciting Andy is that you not only see the process beyond the actual procurement but that you have also created a model that incorporates the relationship factor into the buying equation itself. In essence you have created a methodology that goes beyond experience or gut feel (things that while …
Recent Relational Management Seminar Raises Net-Net Question When It Comes To Complex Government Projects
One of the primary questions that came up as a result of the recent Relational Outsourcing Management seminar, especially from those in a leadership position, was centered on the “net-net” result of using the Relational Model for major Government projects. As we discussed, the Relational Model is founded on two critical elements. The first is …
Telfer School of Management joins with Strategic Relationship Solutions to offer Relational Outsourcing Management Seminar by Jon Hansen
“In today’s environment, executives and managers are regularly faced with tough outsourcing decisions. Our partnership with SRS is a reflection of our continued commitment to excellence in executive leadership and management training.” Doug Dempster, Executive Director, Centre for Executive Leadership, Telfer School of Management, University of Ottawa One of the great things about working in …
Relational Outsourcing and The Role of Service Level Agreements (Part 3)
Particularly, these attributes appear to play a major role in the context of IT outsourcing relationships in that successful management of an outsourcing relationship today requires a highly interactive, flexible relationship between two organizations in order to sustain over the strategic planning horizon. from the Relational Governance section of the The Role of Service Level …
Relational Outsourcing and The Role of Service Level Agreements (Part 2)
I could not agree with you more Jon. However, i would like to describe how service and service levels are viewed in a relational model. First let’s remember that one of the 6 attributes of “Relational” is “Alignment”. For those who are still using traditional project management practices to manage relationships, “Alignment” means that no …
Relational Outsourcing as a practical contracting and management model is finally coming into its own
Outsourcing of business operations is a growing trend in the U.S. In-house employees are replaced by a firm which handles the business using its own staff. Such agreements, writes Dennis F. Penepacker of Chicago’s Meyer Brown Rowe & Maw LLP, require the closest kind of relationships between the parties. He argues that neither the command-and-control …
Sourcing Relationships Not Deals: The New Paradigm in Outsource Contracting
“This seminar bridges the disconnect between executive vision and practical front line execution. It is unlike any I have seen or been a part of.” When I was asked to review a new seminar on outsourcing contracting I have to admit that the been there – done that sentiment almost immediately came to mind. It …
Move of IT buying to SSC lays the foundation for getting the job done right! By Andy Akrouche
relationalblogger ♦ April 10, 2013 ♦ Leave a Comment
“By moving away from each department independently managing these activities, there are opportunities to drive economies of scale, achieve savings for taxpayers and improve services,” the budget reads. “Moving forward, the government will explore further whole-of-government approaches to reduce costs in the area of procurement of end-user devices and associated support services.” The above is …
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