Tag Archives: IACCM
Relational Outsourcing and The Role of Service Level Agreements (Part 1)
This study extends the view that formal contracts and relational governance function as complements rather than as substitutes. We investigate how specific characteristics of service level agreements (SLAs) impact relational governance in information technology outsourcing relationships. from the Abstract of the study The Role of Service Level Agreements in Relational Management of Information Technology Outsourcing: …
Sourcing Relationships Not Deals: The New Paradigm in Outsource Contracting
“This seminar bridges the disconnect between executive vision and practical front line execution. It is unlike any I have seen or been a part of.” When I was asked to review a new seminar on outsourcing contracting I have to admit that the been there – done that sentiment almost immediately came to mind. It …
IACCM Survey seeks to understand what the future holds for public sector professionals
When IACCM CEO Tim Cummins dropped me a line asking if I would be willing to extend to our audience base the organization’s latest survey seeking to understand how the shifting public sector landscape is likely going to affect government procurement professionals, I was more than pleased to accommodate the request based on my respect …
Proactive Recognition on the part of IACCM will help their members maintain relevancy in a changing world
No sooner do I talk about a study spanning several decades which concluded that generally speaking executives perceive the buyer role as a low level position, in which “one strategic business thinker with the right skills and capabilities is worth 10 or 12 of your normal, run-of-the-mill purchasing people,” and (not surprisingly) IACCM demonstrates their …
Is Fragmentation Undermining the Purchasing Profession: IACCM’s Tim Cummins Believes It Is
For groups like contract management and procurement, there are no universal standards of practice. Unlike fields such as medicine, engineering and the law, there is no firmly established professional ethic or body of knowledge. And without this, they can never achieve sustainable professional status. Fragmentation clearly works against establishing such standards and ultimately proves inefficient …
IACCM’s Cummins drives home the importance of relationships and why Bradt’s and Amtower’s new books are needed and timely
In today’s Commitment Matters post (The Purpose Of Negotiation) Tim Cummins opens with the statement that “Many of us use the term ‘negotiating’ in a generic form, giving little thought to the variations in approach that are demanded by different circumstances.” In this succinct and seemingly simple statement Tim sums up the basis for the …
Navigating The Negotiations Gap in the Procurement Process
At any instant in time during the negotiation process, “gaps” can be attributed to any number of factors, including different goals and objectives, failure of the parties to clarify their respective understanding of terms and how they are used in particular industries or business segments, or perceptions stemming from communications gaps and a lack of …
Is Google’s recent suit against DOI based more on an entitlement mindset or a misguided understanding of transparency?
“The process for winning government contracts is truly based on the ability of a supplier to legitimately and transparently win preference with government buyers.” Judy Bradt, Washington-based expert author whose new book discusses her more than 20 years helping 6,000 clients to win in excess of $300 million in U.S. Government contracts It never ceases …
Relational Outsourcing and The Role of Service Level Agreements (Part 3)
piblogger ♦ April 18, 2012 ♦ Leave a Comment
Particularly, these attributes appear to play a major role in the context of IT outsourcing relationships in that successful management of an outsourcing relationship today requires a highly interactive, flexible relationship between two organizations in order to sustain over the strategic planning horizon. from the Relational Governance section of the The Role of Service Level …
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